💳 Payment & Shipping Methods

Last updated: 01/04/2025

This section provides a detailed description of the available payment and shipping methods for orders placed through the Gear Estate online store, which operates in accordance with Greek and European law.

1. Payment Methods

Customers can complete their purchases by choosing one of the following secure payment methods:

1.1 Bank Transfer

The customer can pay the order amount via deposit to the company's bank account:

Account Holder: [Business Name]

Bank: [Bank Name]

IBAN: [GRxx xxxx xxxx xxxx xxxx xxxx xxxx]

Reason: Full name and order number

⚠ Orders are shipped only after the deposit has been confirmed. It is recommended to send proof of payment to [email].

1.2 Credit/Debit Card Payment

We accept payments via:

- Visa

- Mastercard

- Maestro

- American Express (if supported)

Processing is done through certified payment systems (e.g., Viva Wallet, Stripe, Alpha e-Commerce), with full SSL encryption and no card data stored on our server.

1.3 Cash on Delivery (COD)

Available for payment in cash upon delivery of the product, through our courier partner.

📌 Available only for shipments within Greece.

💰 Additional COD fees may apply, shown during checkout.

1.4 PayPal (optional)

If you prefer to pay via PayPal, select this option at checkout.

2. Shipping Methods and Terms

We ship products within Greece and to EU countries using trusted courier services.

2.1 Delivery Time

Region - Estimated Time

Within Greece - 1–3 business days

Within EU - 3–7 business days (indicative)

📦 Delivery time may vary during peak seasons, holidays, or strikes.

2.2 Shipping Cost

Shipping cost depends on:

- The weight/volume of the package

- The destination (Greece or abroad)

- The chosen courier

The exact cost is calculated and displayed before completing the order.

📌 Free shipping may apply for orders over [e.g., €100] – where applicable, this is clearly stated.

2.3 Order Tracking

Once the order is shipped, a tracking number will be sent via email or SMS so the customer can monitor the delivery progress.

2.4 Receipt & Responsibility

The customer must check the package upon delivery. In case of damage or loss during transit, the company takes responsibility and, once verified, will replace the product or issue a refund.

⚠ If the package is not received due to customer error (e.g., wrong address, no response), any extra costs are the customer’s responsibility.

2.5 Remote Areas or International Shipping

For certain areas (e.g., islands, mountainous regions, remote EU countries), there may be:

- An increase in shipping costs, or

- An alternative shipping method (e.g., freight agency)

In all cases, we will inform and receive confirmation from the customer beforehand.

3. Special Notes

The company is not liable for delays caused by force majeure or third parties (e.g., strikes, severe weather, customs delays).

Shipping is carried out only after payment confirmation, except for COD orders.

If you receive a defective product, our Return & Withdrawal Policy applies.

4. Contact

For any information regarding payments and shipping, feel free to contact our support team:

📧 Email: gearestate2024@gmail.com

📞 Phone: +30 6971505352

📬 Address: Kato Kalavrouza Chalkeias, 30014, Nafpaktos