🔐 Privacy Policy

Last updated: 01/04/2025

The protection of your personal data is of utmost importance to us. In the context of operating this online store, our company complies with Regulation (EU) 2016/679 (GDPR) as well as Greek Law 4624/2019, in order to ensure the privacy of our customers, visitors, and website users.

1. Data Controller

Company Name: Gear Estate

Address: Kato Kalavrouza Chalkias, 30014, Nafpaktos

VAT No.: 801905163

Email for data protection inquiries: gearestate2024@gmail.com

Phone: +30 6971505352

2. What Data We Collect

When visiting our website and/or using our services, we may collect the following categories of data:

- Identification data: Full name, email, phone number

- Contact and shipping details: Address, postal code, city, country

- Billing/payment details: VAT number, Tax office, banking info (only if necessary and securely stored)

- Usage data: Cookies, IP address, browsing activity

- Order and purchase history

We do not collect sensitive personal data (e.g. health, religion, political opinions) unless legally required and with your explicit consent.

3. Purpose and Legal Basis for Processing

Your data is processed for the following purposes:

Purpose - Legal Basis

Order fulfillment & contract execution - Article 6(1)(b) GDPR

Customer service & communication - Legitimate interest & contract

Promotional messages (with consent) - Article 6(1)(a) GDPR

Accounting & tax compliance - Legal obligation

User account management - Contract execution

4. Data Retention Period

Your data is retained:

- For as long as necessary to fulfill our contractual obligations

- For 5 to 10 years, in accordance with tax and accounting regulations

- For as long as your consent is valid in marketing contexts (unless withdrawn)

5. Your Rights as a Data Subject

Under the GDPR, you have the following rights:

- Right of access: To know what data we hold about you

- Right to rectification: To correct inaccurate or incomplete data

- Right to erasure (right to be forgotten)

- Right to restrict processing

- Right to object to processing

- Right to data portability

To exercise any of the above, contact us at: gearestate2024@gmail.com. We will respond within 30 days.

6. Data Sharing with Third Parties

We do not share your personal data with third parties, except for:

- Payment providers (e.g. Viva Wallet, PayPal)

- Courier/shipping services for order delivery

- Accounting/tax consultants (if legally required)

- Hosting and newsletter platforms (e.g. Mailchimp), under strict confidentiality agreements

All third-party partners are contractually bound and guarantee the security of your data.

7. Data Security

We apply all necessary technical and organizational measures to protect your personal data, including:

- Use of SSL/TLS protocol

- Firewalls and encryption

- Restricted data access

- Staff training on data protection

8. Cookies & Tracking Technologies

We use cookies and similar technologies for:

- Website functionality (e.g. cart, login)

- Traffic analysis (Google Analytics)

- Remarketing/advertising (Facebook Pixel, etc.)

You can configure or disable cookies via your browser settings. See our [Cookie Policy] for more details.

9. Filing a Complaint

If you believe your data is being processed unlawfully, you have the right to file a complaint with the Hellenic Data Protection Authority:

📍 Kifisias Ave. 1–3, Athens

🌐 www.dpa.gr

☎ +30 210 6475600